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No power light on VS350.

  • Make sure they are not using 100% distilled or reverse osmosis (R.O.) water,this will prevent the unit from working correctly.

  • Confirm the stem on the tank is NOT broken or missing.

  • Turn off and unplug unit. Remove the MFB and empty water. Reinstall the MFB and push down into base. Reinstall water tank. Make sure that the tank is sitting well on the base. Plug in power cord and turn on.

  • Press and hold reset button to reset unit.

  • Check and see if metal leads on MFB and unit are damaged